LiveChat – Scale your support services the smart way.

LiveChat is a platform that allows customers to easily implement Live Chat onto their existing Digital Engagement channels like Mobile Apps, Web Apps/ Web site. Live Chat has a focus on simplicity, ease of use and extensibility using integrations. LiveChat enables customers to engage their end-users with LiveChat solution integrated into the digital channels of …

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How An Effective Digital Marketing Strategy Can Help A Telco Business To Grow

The goal of every Telco is to improve the customer experience and increase the sales. Having a clear Digital Marketing Strategy is the path towards success!. A right Digital Marketing strategy helps Telcos to grow their business through better customer engagements, higher customer acquisitions/ conversions at a low cost. Telcos need to realize the challenges …

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Top 5 Freelancing Skills in Demand in 2021 | 5 Best Freelancing Skills in Demand in 2021

Are you trying to find a job? Or are afraid of loosing your current job because of the COVID-19 Pandemic? Do you want to start a side-hustle and have a passive income? Freelancing is the best option for you. Freelancing gives you an opportunity to have a passive income, a side-hustle, and later you can …

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Personalized Ads/ Promotions/ Recommendations – Redefining the Telco Monetization

Industry Trends/ Overview/ Challenges: Declining ARPU (Average Revenue per User), shrinking profits are key challenges of Telcos across the world; in fact, it’s very difficult for smaller Telcos to survive. The revenue loss is the biggest challenge faced by Telcos. It’s inevitable to look at new revenue opportunities/ streams. Consumer behavior is a key driver …

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UX Transformation

“CX” and “UX” are common buzzwords in the industry. “Customer Experience” (CX) and “User Experience” (UX), they both sound quite similar, but they are not same! Although CX and UX are different, they need to converge and work together for customer success! WHAT IS USER EXPERIENCE (UX)? User Experience also known as “UX” is the overall experience of …

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What Makes A Great Product Marketing Manager?

Role Overview: As the saying goes ‘Product Manager (PM)’ listens to the market and ‘Product Marketing Manager (PMM)’ talks to the market. PMM is an outbound role…it’s a highly externally focused job. PMM is a face for a product-line. He/ She provides support for program strategy, ongoing-sales support for a product-line. PMM is responsible for …

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